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T-Minus: mission control — who does what

Governance by a daily countdown: the two named owners and the crew, the RACI across the countdown, the 15-minute standup, the Fit Ledger, scope triage, and the countdown board.

T-Minus replaces the monthly steering committee with mission control. The tenant itself is the status report.

Traditional governanceT-Minus mission control
Monthly steering committeeOne 15-minute standup a day, customer and TRANXACT together
Status decks and percent-completeThe countdown board and the live tenant instead of slides
Decisions queued for the next meetingDecisions made the same day — overnight waits are the enemy of the clock
Scope relitigated in every forumA public Fit Ledger: scope decided once, visibly, never relitigated
Many owners, diluted authorityTwo named owners with authority

Cancel monthly steering committees and status decks at kick-off. Invite executives to any daily standup instead, where they see the board and the tenant live.

The countdown team (proposed default)

RoleSideOwns
Countdown OwnerCustomerSame-day authority on scope; signs the Fit Ledger and the go / no-go
Flight LeadTRANXACT — the AI Deployment OrchestratorRuns the countdown board and the standup; protects the date
Ledger ArchitectTRANXACTConfiguration design, integrations, Fit Ledger patterns
Data Migration ConductorTRANXACTThe Migration Cockpit, mock loads, reconciliation, the cutover runbook
Autonomous Operations PilotTRANXACTTenant, SSO, environments, dry-run and go-live operations
AI Adoption NavigatorTRANXACTQueues, ASK, coach-in-the-flow, adoption and change
Key usersCustomer — one per processDiscover by doing, validate configuration, run the rehearsal
Finance controller and data ownersCustomerCleanse data; sign reconciliations and opening balances

The Countdown Owner must be able to make scope calls the same day without escalation. If that person does not exist, the countdown should not start.

RACI across the countdown

R responsible · A accountable · C consulted · I informed. The Countdown Owner is accountable for every activity.

ActivityCountdown OwnerFlight LeadLedger ArchitectMigration ConductorOps PilotAdoption NavigatorKey users
Go-live date & scope callsA/RRCCIIC
Fit LedgerARRCICR
ConfigurationACRICCR
Migration mocks & reconciliationACCRCIC
Cutover runbook & dry runARCRRII
The Rehearsal (go / no-go)ARCCCRR
Adoption & changeACIIIRR
Hypercare & T-PlusARRCRRC

The Project Plans workbook carries the TRANXACT and customer owner on every task; this summary is the version for the countdown board. For who owns the underlying operational tasks under the contract, see Who does what: roles and responsibilities.

The daily 15-minute standup (proposed default)

MinutesItemContent
2Where are we?T-day, days left, the gate ahead
4YesterdayDone against plan, shown in the tenant
4TodayWorkstream focus and sessions
3BlockersOwner and time to clear, today
2Scope callsFit Ledger decisions taken now
  • Same time every working day, T-0 included.
  • Both named owners present, or delegated in writing.
  • No slides: the board, the Fit Ledger and the tenant only.
  • Decisions logged in the Toolkit’s Countdown Board sheet.
  • Problem-solving moves to a named break-out right after; the standup only records the scope call and its owner.
  • After go-live it becomes the hypercare standup on yesterday’s exceptions: daily, then twice weekly, then absorbed; it ends when exceptions stay below threshold for five working days.

The Fit Ledger

A single public list of every gap found on screen. It replaces the requirements document. One line per gap, visible to everyone: gap ID, process or screen, what is on screen, what is needed, the decision, the configuration pattern or wave, and the owner.

GapOn screenNeededDecisionPattern / wave
Sales order entrySingle approval stepTwo-level approval above a thresholdConfigure nowApproval flow, amount rule
Vendor invoiceThree-way matchTwo-way match for servicesConfigure nowMatch rule by item type
ConsolidationGroup reportingIntercompany elimination for entity 4T-PlusWave 2 with entity 4
Legacy report "daily cash v7"Cash dashboardThe identical legacy layoutNot neededThe dashboard covers the need
PayrollStandard pay elementsUnion shift allowanceConfigure nowPay element + rule

Once the Countdown Owner signs a decision it is not reopened. A change of mind becomes a new line with a new date.

Scope triage

  1. Is it a real business need? If not: Not needed.
  2. Is it configurable no-code? If not: a configuration pattern, T-Plus, or an honest no. This is where rule 3 applies — code goes through the extension framework, never through the countdown.
  3. Can it be configured and rehearsed before T-3? If yes: Configure now. If not: a T-Plus wave.

The team never debates the date. A gap that cannot make T-3 goes to T-Plus automatically, unless the Countdown Owner drops something else to make room.

The countdown board

One page, visible to everyone, updated in every standup: working days to go-live, the next gate, percent complete and a one-line status per workstream, and the Fit Ledger totals — lines, Configure now, T-Plus, Not needed. Mirror it from the Project Plans dashboard, where days left are calculated from the go-live date and gates and status roll up from every source-system plan.

Values marked proposed default are the methodology’s recommended starting points. Confirm each one per engagement; the contract, order form and SLA prevail.