Platform › Connectivity
Social Listening
The social accounts this company listens through, what each one watches for, and the thresholds applied to everything that arrives. The signals themselves are worked in CRM → Social Desk.
In Platform → Connectivity · 2 screens
| Screen | Kind | What it is | Columns | Fields | Actions |
|---|---|---|---|---|---|
| Social Accounts | Workspace | The networks, review sites, forums and feeds this company listens to — what each one watches for, how a signal is scored, and what happens to one without being asked. Credentials are sealed; nothing here ever hands one back. | 0 | 0 | 0 |
| Collection Runs | Report | Every time TRANXACT went and looked, including the times it found nothing — because "we heard nothing" and "we never asked" are different facts. | 0 | 0 | 0 |