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Tickets
What you have raised, and what happened to it.
In Help & Support → More · 3 screens
WorkspaceRaise a TicketSay what happened — or press Record my steps, go and do the thing that went wrong, and come back: the screens, the clicks and what the server answered come with the ticket. If there is a written answer you will have it immediately.OpenWorkspaceMy TicketsEverything you have raised, with its state and its thread.OpenWorkspaceThe QueueTickets assigned to you by name, or to a role you hold.Open
Columns, fields and actions
| Screen | Kind | What it is | Columns | Fields | Actions |
|---|---|---|---|---|---|
| Raise a Ticket | Workspace | Say what happened — or press Record my steps, go and do the thing that went wrong, and come back: the screens, the clicks and what the server answered come with the ticket. If there is a written answer you will have it immediately. | 0 | 0 | 0 |
| My Tickets | Workspace | Everything you have raised, with its state and its thread. | 0 | 0 | 0 |
| The Queue | Workspace | Tickets assigned to you by name, or to a role you hold. | 0 | 0 | 0 |