Help & Support › Tickets
Raise a Ticket
Say what happened — or press Record my steps, go and do the thing that went wrong, and come back: the screens, the clicks and what the server answered come with the ticket. If there is a written answer you will have it immediately.
Where to find it
- Module: Help & Support
- Group: More
- Section: Tickets
- Screen: Raise a Ticket
Address in the console: /help/new
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The rules that apply here
Everything on this screen obeys the platform rules rather than rules of its own. The ones worth knowing before you use it:
- Narrowing a list — search, conditions, sort, totals, export and saved views.
- What may be changed — the five grounds a record may not be edited on.
- Companies and business units — what the switcher above this list is doing to it.