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CRM › Customers

Relationships

Who knows whom, every touch, and what was agreed.

In CRM → Customers · 3 screens

ScreenKindWhat it is ColumnsFieldsActions
Relationship Management List Who is connected to whom — parents, employers, referrers, decision makers — and how strongly. 8 11 0
Interaction History List One timeline whatever the channel — calls, emails, meetings, events, payments and portal sign-ins. 10 12 1
Tasks & Follow-ups List What is owed to whom and by when. A task past its due date says so rather than waiting to be noticed. 9 10 1

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