CRM › Sales Channels
Channel Orders
Every order a channel sent, once each however often it arrived, and the sales order it became.
Where to find it
- Module: CRM
- Group: Retail & Channels
- Section: Sales Channels
- Screen: Channel Orders
Address in the console: /crm/commerce-orders
Read-only list · 13 columns · 2 actions
This list is read-only: its records are written by the work that produces them. A correction, where one is possible at all, is made where the record was created.
What the list shows
These are the columns of the list, in the order they are drawn. Any of them can be sorted on, filtered on, hidden, or exported.
| Column | Kind | Field name |
|---|---|---|
| Channel | Code | connector_code |
| Channel order | Code | channel_order_no |
| Ordered | Date and time | ordered_at |
| Customer | Text | customer_name |
| Total | Amount | total |
| Ccy | Code | currency |
| Sales order | Code | so_no |
| Status | Status | status |
| Held because | Text | error |
| Via | Status | received_via |
| Seen | Number | times_seen |
| Fulfilment | Status | fulfilment_status |
| Tracking | Code | tracking_no |
What you can do here
Import again
Send tracking
Asks for: Tracking number Carrier
The rules that apply here
Everything on this screen obeys the platform rules rather than rules of its own. The ones worth knowing before you use it:
- Narrowing a list — search, conditions, sort, totals, export and saved views.
- What may be changed — the five grounds a record may not be edited on.
- Companies and business units — what the switcher above this list is doing to it.