CRM › Utility Meters & Reads
Device Alarms
Battery, tamper, leak and reverse-flow alarms the devices raised. A leak or tamper raises a service order by itself.
Where to find it
- Module: CRM
- Group: Utilities
- Section: Utility Meters & Reads
- Screen: Device Alarms
Address in the console: /crm/util-device-alarms
Read-only list · 11 columns · 2 actions
This list is read-only: its records are written by the work that produces them. A correction, where one is possible at all, is made where the record was created.
What the list shows
These are the columns of the list, in the order they are drawn. Any of them can be sorted on, filtered on, hidden, or exported.
| Column | Kind | Field name |
|---|---|---|
| Raised | Date and time | raised_at |
| Device | Text | device_label |
| Meter | Code | meter_serial |
| Alarm | Status | alarm_type |
| Detail | Text | detail |
| Service order | Code | order_no |
| Order status | Status | order_status |
| Status | Status | status |
| Acknowledged by | Text | acknowledged_by_name |
| Acknowledged | Date and time | acknowledged_at |
| Cleared by | Text | cleared_by_name |
What you can do here
Acknowledge primary
Asks for: Note
Clear
Asks for: Note
The rules that apply here
Everything on this screen obeys the platform rules rather than rules of its own. The ones worth knowing before you use it:
- Narrowing a list — search, conditions, sort, totals, export and saved views.
- What may be changed — the five grounds a record may not be edited on.
- Companies and business units — what the switcher above this list is doing to it.