When the system is busy

A short "The system is busy — please try again in a moment" instead of a long wait.

Occasionally many people ask for a lot at once — a month end, a large import, a report over several years. Rather than leave your screen waiting for a minute or more, TRANXACT now answers quickly: "The system is busy — please try again in a moment."

• Wait a few seconds and do it again. A save that was answered this way was not made, so press Save again.
• You do not need to raise a ticket for it. The platform counts these moments and raises a ticket for the support team itself.
• If the same screen says it every time, over several minutes, tell your administrator or raise a ticket from Help & Support, naming the screen.