Manufacturing › Control
Quality Events
What was wrong, what was done about it, and whether it worked.
In Manufacturing → Control · 6 screens
RecordsNonconformancesSomething is wrong with identified material. Containment before analysis: what is affected, where it is, and whether any of it has already gone to a customer.OpenRecordsCorrective & Preventive ActionsThe investigation, and — the part that is always skipped — the check that it worked. A CAPA closed without a verification date is closed on hope.OpenRecordsCAPA ActionsWhat each CAPA actually asked somebody to do, and whether they did it.OpenRecordsAuditsInternal, supplier, customer and certification audits, with the finding counts that say whether it was a good audit or a quiet one.OpenRecordsAudit FindingsEvery finding that is not an observation has to become an action. The CAPA link is what proves it did.OpenRecordsCustomer ComplaintsThe regulated half of a complaint, which a service case cannot carry: the reportability decision, its clock, and whether the product actually failed.Open
Columns, fields and actions
| Screen | Kind | What it is | Columns | Fields | Actions |
|---|---|---|---|---|---|
| Nonconformances | List | Something is wrong with identified material. Containment before analysis: what is affected, where it is, and whether any of it has already gone to a customer. | 14 | 21 | 3 |
| Corrective & Preventive Actions | List | The investigation, and — the part that is always skipped — the check that it worked. A CAPA closed without a verification date is closed on hope. | 12 | 22 | 6 |
| CAPA Actions | List | What each CAPA actually asked somebody to do, and whether they did it. | 9 | 8 | 0 |
| Audits | List | Internal, supplier, customer and certification audits, with the finding counts that say whether it was a good audit or a quiet one. | 13 | 18 | 6 |
| Audit Findings | List | Every finding that is not an observation has to become an action. The CAPA link is what proves it did. | 10 | 10 | 3 |
| Customer Complaints | List | The regulated half of a complaint, which a service case cannot carry: the reportability decision, its clock, and whether the product actually failed. | 12 | 19 | 5 |