TRANXACT.AI Help

An agent from draft to running: model, owner, Publish and Enabled

An agent needs a Model from the list and an Owner, is published as a numbered version to become active, and runs only while Enabled. Runs name the model that answered and their cost, or say the cost is unknown.

  1. Agentic AI › Build › Agents › New. Engine is required and starts at the company default engine (Platform › AI Providers); choose another if you want one. An engine with no key for this company is greyed with the reason.
  2. Pick the Model from the list: the models of that engine, greyed until an Engine is chosen. It is required before the agent can be published or run.
  3. Owner is the person answerable for what the agent does; on a new agent it is you. It is required to publish or to give the agent more autonomy than Suggest only, and it cannot be cleared.
  4. The agent is a Draft. Press Next step › Publish: Publish version 1 and make this agent active, with What changed (First version.). Status reads active and Run it is offered.
  5. Edit later and the runs keep using the last published version until you Publish a new version of what you changed. With nothing changed, Publish says there is nothing to publish.
  6. Untick Enabled to switch the agent off without retiring it: it does not run by hand or on a trigger. Enabled does not make a draft runnable — Publish does.

Reading a run

  • Agent Runs show Model used, Refused calls, Cost and Cost basis. Cost is the model’s list price converted to the company’s currency at its USD rate — or Cost unknown when there is no price on file for the model or no rate, never a misleading 0.00.
  • A run whose every tool call was refused ends failed: “None of its N tool call(s) went through.” A run where only some were refused succeeds and says how many.
  • A run waiting on an approval that expires unanswered is cancelled: “Stopped: approval … was not answered before it expired … Nothing it asked for was done.” The approval reads “Nobody answered before it expired.” and its waiting hours stop at the expiry.
  • The Agent Runs card on the module home adds up to its total; small statuses are grouped as Other.