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Early alerts that raise themselves

Attendance under the school's minimum, absences in a row and fees past due raise an early alert on their own, as a failing grade always did. A student is alerted once per reason, not again every time the check runs.

Nobody has to press anything. When attendance is saved, that student's attendance in that section is judged straight away against the school's Alert Rules; every hour the whole company is checked again, attendance and fees together.

  • Attendance: under the minimum (75% unless the school says otherwise) raises an attendance alert; under the critical line (60%) it is high severity. Present, late, remote and excused all count as attended.
  • Absences in a row: this many of the latest sessions missed (3 unless the school says otherwise) raises an alert whatever the percentage.
  • A percentage is not judged until the student has enough sessions recorded in the section (4 unless the school says otherwise), so one missed first class does not raise an alert.
  • Fees: a bill that many days past its due date (1 unless the school says otherwise) raises a financial alert and warns the student and finance. See Fees past due.
  • A failing grade raises an academic alert when grades are posted, as before.

Since 12 October the check also catches up when Early Alerts, Overdue Student Bills or the student-success report is opened (at most once an hour per company), so alerts from attendance and overdue fees appear even on a server that sleeps between requests. The thresholds are the school’s Alert Rules.

One open alert per student and reason: a second check, or another absence, does not open another alert. If the reading gets worse the open alert's severity goes up instead. Close or resolve the alert and a new one can be raised if the problem comes back.

Each automatic alert says where it came from (Raised from: attendance, fee overdue, grade) and its Detail says why: the sessions recorded and missed, the percentage, the school's line and which rule it came from.

  1. Open Student Lifecycle, Early Alerts.
  2. What would be raised: see what a check would raise right now, with the reason for each, without changing anything.
  3. Check now: run the check immediately instead of waiting for the hour.